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Notification Service - Email

SMTP (Simple Mail Transfer Protocol) is the internet standard for electronic mail submission.

For you to use the “Email” Notification Service, it is advisable to have your domain specific SMTP server details at hand. Please engage with your IT department to obtain the correct SMTP details for your organization.

Right-click the “Notification Servers” in the Messaging Tab, select “New”, then “Email”:

NotificationServers-FocusonEmail.png

The “SMTP Email” Notification Service requires the following properties to be set:

 

NotificationServices-Email-Properties.jpg

 

 

  • Name
 Set this to a name that describes the email system.
  • Server
 Set this to the Smtp server name. This would typically be an internal email server host name. “smtp.office365.com” is the server address for Microsoft Office 365.
  • Port
 This is the port used by the Smtp protocol. Contact your System Administrator for details relating to your internal email server.
  • Enable SSL
 Specify whether SMTP server uses SSL (Secure Sockets Layer) to encrypt the submission.
  • Timeout
 The amount of time in milliseconds after which a send will fail.
  • Username
 Email account that will be used to send the email messages. If your email server allows anonymous sending, then leave this property blank.
  • Password
 Password of the above account.
  • Sender Email
 The sender’s email address that will be displayed to the email recipients. Some email servers will ignore this property and use the “Username” email properties.
  • Sender Display Name
 The sender’s name that will be displayed to the email recipients. Some email servers will ignore this property and use the “Username” email properties.
  • Domain Mask
 A mask that will only allow messages to be sent to users that have an email address that uses this domain. This property can be a comma separated list of domains. At least one domain mask must be specified. In the example shown in the above image, emails are configured to be sent to email addresses belonging to the "mycompany.com" and "mysupplier.com" domains. Non-business domains such as "gmail.com", "yahoo.com", etc are not permitted.
   

Click “Save” and then drag your “Internal Email” Notification Server into the message definition.

Some Notification Servers will require additional properties to be set; in the case of email, one can set the message priority flag.